DO NOT attempt to connect the chains to the side with four holes; flip the tire over to locate the 3 smaller, holes for the connection of the swing chains. As our valued customer, we will do our best to make sure the product you receive arrives to you on time and as expected. This item is in the category "Toys & Hobbies\Outdoor Toys & Structures\Swings, Slides & Gyms". The seller is "yellow_yt" and is located in this country: US. This item can be shipped worldwide.